According to Cygnus Applied Research, Inc. 70% of donors would increase
their giving — even in times of economic restraint — if they got what
they
really needed instead of what charities
think they
want. All too often charities and allied businesses make assumptions
that are wide form the mark, leaving behind a trail of unknown or
dissatisfied customers. Researching your market helps you understand
your potential base from
its perspective, providing you the
means to more effectively request support. This session will offer
insights into market research techniques that will help you gauge
customer feelings and attitudes without necessarily taking a nasty toll
on your budget.
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